DraftKings Terms and Conditions — What You Need to Know Before You Play

To register and use DraftKings Philippines, you must be at least 21 years of age and a resident of the Philippines. By creating an account, you confirm that all information you provide — including your name, date of birth, and contact details — is accurate and up to date. Each player is permitted to hold only one account; duplicate accounts may be suspended without prior notice. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. If you suspect unauthorised access to your account, you must notify our support team immediately. DraftKings reserves the right to request identity verification documents at any point to confirm eligibility. Accounts found to be in violation of eligibility requirements will be closed and any pending balances handled in accordance with applicable rules.

The DraftKings platform is provided for personal entertainment purposes only and must not be used for any commercial, fraudulent, or unlawful activity. You agree not to use automated tools, bots, scripts, or any software that interferes with the normal operation of the platform. Any attempt to manipulate game outcomes, exploit technical errors, or collude with other players is strictly prohibited and will result in immediate account suspension. All games and features on the platform are subject to their individual rules, which are displayed within each game or section. DraftKings reserves the right to void any activity that is found to have been conducted in breach of these terms. We may update platform features, game availability, and operational rules at any time, and continued use of the platform constitutes acceptance of those changes. If you encounter a technical issue during play, please contact support before continuing — activity conducted during a known error may be subject to review.

All financial transactions on DraftKings Philippines are processed in Philippine pesos (PHP) through supported local payment channels. Deposits are credited to your account once confirmed by therelevant payment provider, and processing times may vary depending on the method selected. Withdrawal requests are reviewed within the timeframes stated in the platform's payment information section, and you may be required to complete identity verification before your first withdrawal is processed. DraftKings does not accept deposits from third-party accounts — the payment method used must belong to the registered account holder. Minimum and maximum transaction limits apply to all deposit and withdrawal methods and are displayed at the point of transaction. Any funds deposited in error or through an unauthorised payment method may be returned and the associated activity voided. If a withdrawal is delayed beyond the stated processing window, please contact support with your transaction reference for assistance. DraftKings is not responsible for delays caused by third-party payment providers or banking institutions outside our control.

Any promotions, bonuses, or VIP rewards offered on DraftKings Philippines are subject to their own specific terms, which will be clearly stated at the point of offer. General platform terms apply alongside any promotion-specific conditions, and in the event of a conflict, the promotion-specific terms take precedence. Bonuses and rewards are intended for personal use by the registered account holder only and may not be transferred, sold, or exchanged for cash unless explicitly stated. DraftKings reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice, particularly where there is evidence of abuse or misuse. Players who attempt to exploit promotional offers through multiple accounts, coordinated play, or other means will have their accounts reviewed and may have rewards forfeited. VIP tier progress and associated benefits are calculated based on eligible platform activity and are subject to the VIP programme terms available on the VIP page. All reward decisions made by DraftKings are final and binding.

DraftKings Philippines is committed to providing a safe and responsible entertainment environment for all Filipino players. We provide tools to help you manage your activity, and these are accessible directly from within your account settings. If you feel that your gaming activity is becoming difficult to control, we strongly encourage you to make use of the available responsible gaming features or to contact our support team for guidance. Self-exclusion options are available for players who wish to take a break from the platform for a defined or indefinite period — once activated, self-exclusion cannot be reversed until the selected period has elapsed. During a self-exclusion period, your account will be suspended and you will not be able to access the platform or receive promotional communications. Full details of the responsible gaming tools available to you are explained on the Responsible Gaming page. DraftKings takes its duty of care to players seriously and will act on any credible concern raised about a player's wellbeing.

Your personal data is collected, stored, and processed in accordance with the DraftKings Privacy Policy, which forms part of these terms and conditions. By registering an account, you consent to the collection and use of your data as described in that policy. DraftKings uses industry-standard security measures to protect your account and financial information, but you are also responsible for keeping your login credentials secure and not sharing them with any third party. We may use your contact information to send you account-related communications, including security alerts, transaction confirmations, and platform updates. You may opt out of marketing communications at any time through your account settings, but operational communications related to your account cannot be disabled. If you believe your account has been accessed without your authorisation, you must notify us immediately so that appropriate action can be taken. DraftKings will never ask you to share your password via email, chat, or any other channel.

DraftKings Philippines provides the platform on an "as available" basis and does not guarantee uninterrupted access at all times. We are not liable for any losses arising from platform downtime, technical errors, or interruptions caused by factors outside our reasonable control, including internet connectivity issues on the player's side. To the maximum extent permitted by applicable law, DraftKings' liability to any player in connection with their use of the platform is limited to the amount of funds held in that player's account at the time of the relevant incident. These terms and conditions may be updated from time to time to reflect changes in platform operations, applicable regulations, or business requirements. When material changes are made, we will notify registered players through the contact details on their account. Continued use of the platform after any update constitutes acceptance of the revised terms. If you do not agree with any updated terms, you should cease using the platform and contact support to discuss your account.

These Terms and Conditions are effective as of 1 January 2025 and apply to all registered accounts on the DraftKings Philippines platform. If you have any questions about these terms or need clarification on any specific clause, you are welcome to reach out to our support team. Contact details and support hours are available on the FAQ page. For privacy-related enquiries, please refer to the Privacy Policy. For responsible gaming support, visit the Responsible Gaming page. DraftKings is committed to responding to all player enquiries in a timely and helpful manner. We appreciate you taking the time to read these terms — understanding them helps ensure a smooth and enjoyable experience on the platform.