Your privacy matters to us. This policy explains what personal information DraftKings collects from Filipino players, how it is used, and the rights you have over your own data. Please read it alongside our Terms and Conditions for a complete picture of how your account is managed.
When you register and use DraftKings Philippines, we collect the personal information needed to operate your account securely and in compliance with applicable regulations. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect financial information such as your preferred payment method and transaction history, which is necessary for processing deposits and withdrawals in Philippine pesos. During identity verification, we may request a copy of a government-issued ID, such as a Philippine passport, driver's licence, or SSS card, to confirm your eligibility. Technical data is also collected automatically when you use the platform — this includes your device type, browser, IP address, and session activity logs. We use this technical data to maintain platform security, detect unusual activity, and improve the overall experience for Filipino players. All data collected is limited to what is genuinely necessary for the purposes described in this policy.
The personal data we collect is used primarily to create and manage your DraftKings account, process transactions, and provide customer support when you need it. We use your contact details to send account-related communications, including security alerts, transaction confirmations, and important platform updates that affect your use of the service. Where you have opted in, we may also send promotional communications about offers, new games, or VIP programme updates — you can withdraw this consent at any time through your account settings. Your data is used to carry out identity and age verification checks, which are required under Philippine regulations for online gaming platforms. We analyse aggregated, anonymised usage data to understand how players interact with the platform and to make improvements to navigation, game availability, and mobile performance. DraftKings does not sell your personal data to third parties, and we do not use your information for any purpose that is incompatible with what is described in this policy. Any processing of your data is carried out on a lawful basis, including contractual necessity, legal obligation, or your explicit consent where required.
DraftKings Philippines shares your personal data only with trusted third parties who are necessary for the operation of the platform, and only to the extent required for those specific purposes. Payment processors receive the financial information needed to complete your deposit and withdrawal transactions in Philippine pesos, and they are bound by their own strict data protection obligations. Identity verification providers may receive copies of your identification documents solely for the purpose of confirming your eligibility to hold an account on the platform. Our technology and hosting partners who support the infrastructure of the platform may have access to certain technical data, but they are contractually prohibited from using it for any independent purpose. Where required by Philippine law, regulation, or a lawful order from a competent authority, we may be obligated to disclose certain account or transaction information to the relevant government body or regulator. We do not share your personal data with advertisers, data brokers, or any third party for commercial profiling purposes. All third-party partners engaged by DraftKings are subject to data processing agreements that require them to handle your information securely and in accordance with applicable privacy standards.
Protecting the personal and financial information of our Filipino players is a core responsibility that DraftKings takes seriously at every level of the platform. We use industry-standard encryption protocols to protect data in transit between your device and our servers, ensuring that sensitive information cannot be intercepted during transmission. Access to personal data within our organisation is restricted on a need-to-know basis, and all staff with access to player data are subject to confidentiality obligations. Our systems are monitored continuously for unusual activity, and we have incident response procedures in place to address any potential security events promptly. We strongly encourage you to use a strong, unique password for your DraftKings account and to enable any additional security features available in your account settings. You should never share your login credentials with anyone, and DraftKings will never ask you for your password through email, chat, or any other channel. If you suspect that your account has been accessed without your authorisation, please contact our support team immediately so that protective action can be taken without delay.
As a registered player on DraftKings Philippines, you have rights in relation to the personal data we hold about you, and we are committed to making it straightforward for you to exercise those rights. You have the right to request access to the personal information we hold on your account, and we will provide this in a clear and readable format within a reasonable timeframe. If any of your personal details are inaccurate or out of date, you have the right to request that we correct them — you can do this directly through your account settings or by contacting our support team. In certain circumstances, you may request the deletion of your personal data, though we may be required to retain some information for legal, regulatory, or fraud prevention purposes even after your account is closed. You have the right to object to or restrict certain types of processing, including the use of your data for direct marketing, and we will act on such requests promptly. If you have provided consent for a specific type of data processing, you may withdraw that consent at any time without affecting the lawfulness of processing that took place before the withdrawal. To exercise any of these rights, please reach out to our support team using the contact details available on the FAQ page.
DraftKings retains your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine regulations, anti-money laundering obligations, and our internal record-keeping policies. When your account is closed, we will retain only the minimum data necessary to comply with our legal obligations, resolve any outstanding disputes, and prevent fraud or misuse of the platform. Data that is no longer required for any lawful purpose is securely deleted or anonymised in accordance with our data retention schedule. This Privacy Policy may be updated from time to time to reflect changes in our data practices, platform operations, or applicable legal requirements. When material changes are made, we will notify registered players through the contact details on their account, and the updated policy will be published on this page with a revised effective date. We recommend reviewing this page periodically so you are always aware of how your data is being handled. Continued use of the DraftKings platform after any update to this policy constitutes your acceptance of the revised terms.
Quick answers to what players most often ask about data handling on the DraftKings platform.
If you have any questions about this Privacy Policy or how DraftKings handles your personal information, our support team is ready to assist. You can also visit the FAQ page for quick answers, or head to your account to review your current privacy settings.